fbpx
SALES: (360) 373-3941 | SERVICE: (360) 373-1332 | customhearth.info@gmail.com
Search

FAQ

FAQs

It is recommended to have your fireplace cleaned and inspected at least once a year. However, if you use your fireplace frequently, it may require more frequent cleaning.

Regular maintenance helps ensure the safe and efficient operation of your fireplace. It reduces the risk of chimney fires, improves indoor air quality by minimizing the accumulation of soot and debris, and prolongs the lifespan of your fireplace.

While some basic maintenance tasks can be done by homeowners, such as removing ashes and cleaning the fireplace glass, it is advisable to hire a professional chimney sweep for thorough cleaning and inspection to ensure safety.

Before cleaning your fireplace, make sure it has completely cooled down. Remove any leftover ashes and debris, and cover the surrounding area with a drop cloth or newspaper to protect your flooring.

To clean the glass, use a non-abrasive glass cleaner or a mixture of water and vinegar. Apply the cleaner to a soft cloth or sponge and gently scrub the glass. Avoid using abrasive materials that can scratch the glass.

Regular chimney maintenance involves removing creosote buildup, inspecting for any cracks or damage, and ensuring proper ventilation. A professional chimney sweep will handle these tasks and also check for any obstructions or bird nests.

Creosote is a black, tar-like substance that accumulates in the chimney when wood is burned. It is highly flammable and can lead to chimney fires if not removed. Regular cleaning helps prevent creosote buildup.

It is recommended to check the chimney cap and spark arrestor at least once a year. These components prevent debris, animals, and sparks from entering the chimney, ensuring safe and efficient operation.

Yes, it is important to have carbon monoxide detectors installed near your fireplace and in other areas of your home. This odorless gas can be produced by a poorly functioning fireplace and poses serious health risks.

Signs that your fireplace may need professional maintenance include difficulty starting or maintaining a fire, excessive smoke or odors, cracks or damage to the chimney, and unusual sounds coming from the fireplace. If you notice any of these signs, it’s best to have a professional inspect and address the issue.

Show Buttons
Hide Buttons

Request a Manual

Name

Summer Hours