Service and Repair
Custom Hearth Service Department
Custom Hearth is excited to offer various services for your fireplaces and stoves, from fireplace maintenance to chimney cleanings! At Custom Hearth, we believe that education is critical. Therefore, our service technicians are NFI Certified and factory trained. We are also proud to employ one of only 2 CSIA certified technicians in the Puget Sound area.
With a commitment to excellence, you can be assured that our licensed, bonded, and insured service technicians will take care of your issue as expediently and professionally as possible.
We offer services throughout the Kitsap Peninsula, the Olympic Peninsula, and more!
Our manufacturers recommend a cleaning and maintenance be performed annually to get the most out of your fireplace! Our services will help maintain your unit and diagnose any issues you may be having, including a 90-day warranty from the date of service.
Standard Gas Appliance Service
$290.00 + Tax
Pellet Appliance Service
$399.00 + Tax
Wood Appliance Services
- Standard Safety Inspection
- Level 1 Inspection/Sweep
- Level 2 Inspection/Sweep
|Standard Safety Inspection
|Level 1 Inspection/Sweep
|Level 2 Inspection/Sweep
|Clean and vacuum inside of the firebox
|Clean Glass &Check seals and gasket
|Inspect grates and irons
|Confirm clearance to combustibles
|Check baffle boards for cracks and efficiency
|Ensure ceramic blanket is installed properly
|Clean debris from blower
|Check operation of handles and levers
|Inspect the readily accessible portions of the chimney exterior and interior
|Inspect the accessible portions of the appliance in the system and the connections to the chimney
|Check the basic structure of the chimney
|Provide full chimney sweep and clear soot build up within chimney
|Inspect areas of the venting and chimney that are in “hard to reach areas"1
|Verify there are no obstructions or combustible deposits in the flue
|Verify all clearance to combustibles in the chimney that are in “hard to reach areas"1
|Scope the interior of the flue system using the camscope to look for any gaps or deterioration
1. hard to reach areas of chimney defined as crawl spaces, basements, and or attics
To inquire about our services or schedule an appointment with one of our certified technicians, please fill out our form below and we will contact you within 24hrs upon receipt:
Remember, preventative maintenance is a great way to catch potential problems before it gets cold!