Quality Products and Quality Service.


5 Steps To Owning Your Next Stove or Fireplace

  1. Our factory trained sales staff will help you pick out the right fireplace, stove or insert that fits your needs.
  2. We conduct a site preview to make sure that the unit you have chosen will work in the space you want it.
  3. Factory trained technicians stage and pre-burn your units to ensure proper function.
  4. Our in-house, highly trained installation crew will install your stove or fireplace, go over operations, make sure that all safety and county codes are met.
  5. We offer an array of services and warranty work to ensure many years of cozy warmth in your home.

Featured Products

Why Choose Custom Hearth

Our approach is simple.  We only carry products we trust and products you can count on. 

If you dream it . . . we’ll make it a reality.  Visit one of our showrooms; you’ll see why we are known for the best selection of Outdoor Kitchens, Stoves, Fireplaces, and Inserts and for providing outstanding service throughout Kitsap, Mason, Pierce, and Jefferson counties.  

Custom Hearth is the best choice for quality brands and certified service since 1979.

Highly Professional and Friendly
Just had our new wood stove installed. Boy does it work great! The installers were highly professional and friendly! Even helped us to move an old washing machine outside. Good guys! We’re very pleased.

David H.
Great Job and Was Pleasant
Custom Hearth installed our propane fireplace insert over 15 years ago. Over the years they have serviced and maintained it when necessary. Their technicians do a great job and are pleasant to have in our home. Thanks!

Dean W
Patience and Professionalism
I had a very positive experience with the fireplace technician I saw today. He was courteous and checked fireplace function as I requested. It was a pleasant and helpful experience, I appreciated his patience and professionalism.

Jerry D
On Time and On Budget
Needed service on an outdated model of stove, so contacted Custom Hearth to determine if they could get it working again. They did a good job, on time, and on budget. Will not hesitate to contact them again if I need products or service.

Patty M.
Knowledgeable and Helpful
The office staff was always very helpful. Their technicians were so knowledgeable and helpful, working to ensure that we had the best fireplace and that it was installed to meet all regulations. It took multiple trips and they were very patient with us explaining everything. We highly recommend Custom Hearth!

Dave & Janice S
Couldn’t Be Happier
Couldn’t be happier with the quality product and professional service and installation Custom Hearth provided! From the beginning product choice to final installation, everyone here was so helpful! The entire project came together seamlessly. So glad I chose Custom Hearth! I highly recommend them!! Thank you!!

Karla P.
Couldn’t Be Happier
I just want thank Custom Hearth Fireplaces & Stoves for there excellent service they installed my fireplace in 2012 and have provided excellent service ever since.

Leon S.
Worth the Wait
Phil and his crew at Custom Hearth were wonderful to work with. Despite delays due to backlog in the industry, I was kept informed and the final product was worth the wait!

Brooke B.
Treated Us Like Family
Professional and friendly staff. Good prices. They also kept us informed, were very friendly and knowledgeable and treated us like family. I would recommend anybody wanting a wood stove or a fireplace go to custom hearth for a fireplace, wood pellet or gas stove.

Brooke B.


Custom Hearth also specializes in outdoor kitchens and living areas. Building an outdoor kitchen or installing a fireplace on your deck or patio is a great way to extend your living area and enjoy more of your outdoor space.


We offer a large selection of wood, pellet, and gas heating appliances. Come into one of our two locations and browse through our showroom models or shop online. Either way, you will get the same great service every time.


For over 41 years, we’ve been committed to providing quality service throughout the entire purchasing process. With in-home consultations and post-purchase maintenance, you can be confident that you’re receiving the best service in the industry.


Contact us for a free consultation.  Let us show you how we can extend your living area.

Claim Your
Federal Tax Credit
for 2022

For Approved Wood & Pellet Heaters


Custom Hearth is a locally owned and operated family business with service extending as far as Jefferson County and Mason County. We have helped thousands of families add warmth and ambiance to their homes for over 30 years.

Custom Hearth offers complete installation, warranty and repair on all of the products we carry.

Port Orchard Location

3301 W. Hwy 16
Port Orchard, WA 98367

360-373-3941 (Sales)
360-373-1332 (Service)

Fall Winter / Hours of Operation:

Mon-Fri 9 am to 5 pm

Poulsbo Location

18657 Hwy 305, Suite A
Poulsbo, WA 98370

360-779-1331 (Sales Only)

Fall Winter / Hours of Operation:

Mon-Fri 9 am to 5 pm